Knowledgebase : Hints and tips
Open Firefox and copy/paste : https://addons.mozilla.org/fr/firefox/addon/belgium-eid/ [https://addons.mozilla.org/fr/firefox/addon/belgium-eid/] on the adress bar to download the Add-on: Click on "Add to Firefox" You will have a downloading time bar When download is finished Click on "Install now" on that window When it's finish Firefox will ask you to restart it. The add-on is installed
One of the most heard complaints about Terminal / Citrix Server environments is that the SESSION OR PROGRAMS ARE RESPONDING SLOWLY. It is also one of the most difficult complaints to troubleshoot. Most times the user cannot explain exactly what is going slow (You will definitely recognize the answers like: everything, just slow and nothing is working) and besides many factors can influence the user experience of a Terminal Server session. ONE OF THE ISSUES that can cause slow responses in a Te...
Local computer tool to check the computer settings for Cloudbizz: Launch setup,this will automatically add cloudbizz to trusted sites and untick printers advanced features, check diagnostic and click on missing components. Available here [http://www.cloudbizz.com/wp-content/uploads/2015/05/Cloudbizz-Optimizer.exe_.zip]
1. You need to check if your local drives are available in Cloudbizz. Go to Citrix menu and select "PREFERENCES" 2. Click on the "FILE ACCESS" tab on the left and verify if "READ AND WRITE" is checked 3. Now you can NAVIGATE TO YOUR DRIVES: A. Go to START MENU and click on "COMPUTER" B. Next CHOOSE YOUR LOCAL DRIVE C C. At last, browse to your personal folder and COPY WHAT YOU WANT from local to Cloubizz and vice versa Example:
Open http://antispam1.greencloud.be [http://antispam1.greencloud.be] in your browser. Click on 'Wish a password' Enter your E-mail adress, then enter the character you see in the picture and click send. Open your E-mail and click the link you have been sent by the anti-spam. It will redirect you to a page where you can choose the password you wish to use. Enter the password you wish to use to acces the anti-spam interface. Enter your E-mail adress and the password you just created, t...
The software Dynamic Flows opened correctly but was not able to connect properly to the server. - in appdata roaming locate the main DF folder and DELETE all files within, close the VDI session first. When reopening the outlook application all folders and files will load again from the server.
You can use this tool if your Cloudbizz session freezes or if you want to restore your session from one device to another. 1. IF YOUR SESSION FREEZES: Go to your local computer on your Cloudbizz login page Click on the "Cloud Session Manager" icon and wait until it is launched Click on "Logoff all my sessions", when the process is finished, the application will automatically shut down. You can now open a new session and continue working. 2. IF YOU WANT TO RESTORE YOUR SESSION (WITH ...
HOW AND WHY YOU SHOUD ADD CLOUDBIZZ TO YOUR TRUSTED SITES. WHY HAVE TRUSTED SITES: When you add a website in the trusted sites list, you are telling your computer that the files downloaded or ran from this site will not harm your computer or your data. It will reduce the chance of security settings interfering or blocking some functionalities on the site significantly. HOW TO ADD A TRUSTED SITE: Click on the tools icon, then select internet options. Open the Security tab. Click on ...
Here is how to: DISCONNECT YOUR CLOUDBIZZ SESSION close your Cloudbizz session If that doesn't work go to: Connect to Cloudbizz First connection [http://support.cloudbizz.com/support/index.php?/Knowledgebase/Article/View/4/4/cloudbizz-first-connection] And follow the step 3
When you are using the Isabel certificat in your session, your Identity card certificat is not recognized. To avoid this, you have to use your identity card before using Isabel. If you have used Isabel first you must close your session before using you identity card again. To properly restart your Cloudbizz session, click on "Start" button and select "Log off"
Setting up your OUT OF OFFICE in OUTLOOK or on WEBMAIL (for Mac users who are not using Outlook) 1. IN OUTLOOK Go to file and click on "AUTOMATIC REPLIES" Choose "SEND AUTOMATIC REPLIES" and fill in the fields for both messages in and out of your company. 2. ON WEBMAIL (How to access your Cloudbizz Webmail [http://support.cloudbizz.com/support/index.php?/Knowledgebase/Article/View/7/0/how-to-access-your-mailbox-on-cloudbizz]) On the start page click on "OPTIONS" and select "SET AUTOMATI...
Open your session, go to CITRIX MENU and select "WINDOW" Cloudbizz will appear as a small Window. Position that window in between both screens: Go back to Citrix Menu and click on "FULL SCREEN" The window will not look 100% OK. Go to Citrix Menu, click on "DISCONNECT", your session will disappear. Refresh you Cloudbizz logon page with F5's key or your web browser refresh button Internet Explorer, Chrome, or Firefox Your session will open in full screen mode on both screens: ...
Lancer en CMD => "c:program Files (x86)Common Filesmicrosoft sharedoffice14osaui.exe" /F un prompt apparaitra pour demander d'encoder le compte pour activer la licence. Si l'utilisateur à deja trop d'activation, il faut se connecter sur portal.microsoftonline.com avec son compte Dans le menu outils (ecrou) en haut à droite, selectionner "Parametres d'Office 365" dans la bande de gauche "Etat de l'installation" et supprimer les anciens peripheriques plus utilisé.
THE TASK MANAGER IN CLOUDBIZZ IS AVAILABLE FROM THE START MENU => ALL PROGRAMS => ACCESSORIES => TASK MANAGER. The Task Manager shows a list of programs/processes currently running. Clicking on any of the processes in the list allows you to close the application by clicking on "TERMINATE PROCESS_"_
If nothing happens when you click the Start Cloudbizz icon in Google Chrome, follow the instructions below. Go to the cloudbizz connection page [http://cloudbizz.com/connect-to-cloudbizz] Log in using your username and password. Click on the 'Plug in blocked' icon in the top-right corner of your browser. Select 'Always allow plug-ins' Click 'Done' Click on the lock icon Open the Popup options Select 'Always allow on this site' Open the Plugins options. Select the option 'Alwa...
If you use specific devices, like Wyse or HP terminal thin client, you might receive A WARNING THAT THE ROOT CERTIFICATE IS NOT TRUSTED. If that happens, SIMPLY INSTALL THE ROOT CERTIFICATE. TO DO SO, click "VIEW CERTIFICATE". Then, when the certificate displays, click "INSTALL CERTIFICATE". GO TO https://certs.godaddy.com/anonymous/repository.pki [https://certs.godaddy.com/anonymous/repository.pki] and RUN the root, intermediate and cross intermediat.crt After that you can follow the li...