Knowledgebase : How to
* Créer un dossier Backup dans le I et copier les differents dossier Bob dedans : * Créé un dossier temporaire sur le C : de la vdi et copier le contenu du dossier Bob 50 * Dans le c:temp lancer NetSetup.exe et pointer l'installation vers I:bob50 et cocher les 3 install. * Dans le lecteur I créer un dossier Old et couper/coller les dossiers bob dedans * Recopier le contenu du dossier Backup (de l' etape 1) vers I : * Lancer bob via le shorctut créé sur le bureau pour être sur qu...
1. Go to https://mail.cloudbizz.net [https://mail.cloudbizz.net/] and login with your Cloudbizz email address and password 2. Click on "OPTIONS" and select "SEE ALL OPTIONS" (On the left you can see that Outlook folders are in French) 3. Click on "SETTINGS" (1), "REGIONAL" (2) select your LANGUAGE (3) CHECK THE BOX, it only concerns the Outlook display settings, (4) below for Outlook folders language and SAVE (5) 4. Now you can see that Outlook folders are in English and it will be the sam...
You can note that your password needs to be changed in different ways 1. IN CLOUDBIZZ A. AT LOGIN Please take the time to read the entire requirements needed to change your password. Note : Here are some clues to easily create and memorize your password Kid, friend, mom, dog's name + this month Ex : Lassie03 Once your password is changed, you will be redirected to the start Cloudbizz page Note: If you are redirected to the change password page, it means that your password did not...
INITIAL SETUP IN 2 STEPS ON YOUR MAC DEVICE See also: Initial setup in 3 steps on your iPhone or iPad [http://support.cloudbizz.com/Knowledgebase/use-cloudbizz-on-your-iphone-ipad/] STEP1: DOWNLOAD & INSTALL THE CITRIX RECEIVER * Go to http://receiver.citrix.com [http://receiver.citrix.com/] and click Download Receiver for Windows When you download a file in Safari, it will come up in the upper right corner: Double-click it. You will see the follwoing: Double-click "Install Citrix Rec...
INITIAL SETUP IN 3 STEPS ON YOUR WINDOWS CLIENT DEVICE See also: Initial setup in 3 steps on your iPhone or iPad [http://support.cloudbizz.com/Knowledgebase/use-cloudbizz-on-your-iphone-ipad/] STEP1: DOWNLOAD & INSTALL THE CITRIX RECEIVER * Go to http://receiver.citrix.com [http://receiver.citrix.com/] and click Download Receiver for Windows * Accept the license agreement and download the file _IMPORTANT: add *.cloudbizz.com in the trusted site zone of Internet Explorer._ * Open I...
Connecter vous sur https://be.godaddy.com/ [https://be.godaddy.com/] Avec votre identifiant et mot de passe Sélectionnez le nom de domaine concerné. et cliquez "Add record" Selectionnez Cname Encoder le cname: autodiscover vers autodiscoverredirect.cloudbizz.net Vous devez confirmer votre modification comme ci-dessous Votre enregistrement est ajouté
Connectez vous sur : https://www.ovh.com/manager//web/login/ [https://www.ovh.com/manager//web/login/] Avec votre identifiant et mot de passe Sélectionnez le nom de domaine concerné. Dans l'onglet « Dns Zone » cliquez à droite sur « Add an Entry » Selectionnez Cname Encoder le cname: autodiscover vers autodiscoverredirect.cloudbizz.net. (ATTENTION IL FAUT IMPERATIVEMENT METTRE UN . À LA FIN DE L'ADRESSE DE DESTINATION) Verifiez que les informations reprise dans le cadre de confirmati...
Envoyer un mail à dnsmaster@skynet.be et demandez l'ajout d'un Dns Record de type CNAME: autodiscover vers autodiscoverredirect.cloudbizz.net
COMMENT CONFIGURER VOTRE MAILBOX EXCHANGE DANS OUTLOOK 2013 La configuration se fait sur 2 façons, dépendant si vous avez déjà une mailbox configuré ou pas. PAS DE COMPTE CONFIGURÉ Lors de l'ouverture d'Outlook 2013, vous verrez la fenêtre suivante. Cliquez sur SUIVANT Lorsqu'il vous demande d'ajouter un compte, sélectionnez "Oui" et cliquez sur SUIVANT Entrez les informations relative à votre compte mail. ! Attention, l'adresse de messagerie demandé ci-dessous n'est pas toujours vot...
Si vous recontrez des problèmes d'authentification par certificat sur, par example, les sites de Tax-On-Web ou Intervat suivez la procédure ci-dessous. Ouvrez Internet Explorer. Cliquez sur 'Outils' Sélectionnez ensuite 'Options Internet' Ouvrez l'onglet 'Contenu' et cliquez sur 'Effacer l'état SSL' Une fois le chache SSL éffacé vous devriez recevoir le message suivant: Votre erreur de certificat ne devrait plus survenir.
How to define which sender might be a SPAMMER, or not, which email is a SPAM, or not. How to ADD TRUSTED SENDERS to make sure you receive their emails.
1. You need to check if your local drives are available in Cloudbizz. Go to Citrix menu and select "PREFERENCES" 2. Click on the "FILE ACCESS" tab on the left and verify if "READ AND WRITE" is checked 3. Now you can NAVIGATE TO YOUR DRIVES: A. Go to START MENU and click on "COMPUTER" B. Next CHOOSE YOUR LOCAL DRIVE C C. At last, browse to your personal folder and COPY WHAT YOU WANT from local to Cloubizz and vice versa Example:
Open http://antispam1.greencloud.be [http://antispam1.greencloud.be] in your browser. Click on 'Wish a password' Enter your E-mail adress, then enter the character you see in the picture and click send. Open your E-mail and click the link you have been sent by the anti-spam. It will redirect you to a page where you can choose the password you wish to use. Enter the password you wish to use to acces the anti-spam interface. Enter your E-mail adress and the password you just created, t...
Open http://antispam1.greencloud.be [http://antispam1.greencloud.be] in your browser. Click on 'Wish a password' Enter your E-mail adress, then enter the character you see in the picture and click send. Open your E-mail and click the link you have been sent by the anti-spam. It will redirect you to a page where you can choose the password you wish to use. Enter the password you wish to use to acces the anti-spam interface. Enter your E-mail adress and the password you just created, t...
How to access your mailbox from any Web browser on any device (Computer, smartphone or tablet): 1. OPEN YOUR WEB BROWSER AND GO TO THE FOLLOWING ADDRESS MAIL.CLOUDBIZZ.NET 2. STEPS TO FOLLOW: Enter your email address, that was initially communicated to you. If you are a Cloudbizz user, your webmail address is: The name before the underscore when you login to Cloudbizz, and your company domain name And your password is the same you use to access your Cloudbizz or the one we have sent yo...
Open the 'File' tab in Outlook. Click on 'Cleanup' Tools, then select 'Archive' Check 'Archive this folder and all subfolders' Select your email adress. Choose a date for 'Archive items older than' If you want to change the path where your archive will be created, click on browse and select a path. Click OK to start the archiving process. The archiving process is now in progress. Do not close your your Outlook as long as it is running. You can check the progress of the archiving pr...
When you are using the Isabel certificat in your session, your Identity card certificat is not recognized. To avoid this, you have to use your identity card before using Isabel. If you have used Isabel first you must close your session before using you identity card again. To properly restart your Cloudbizz session, click on "Start" button and select "Log off"
Open https://mail.cloudbizz.net [https://mail.cloudbizz.net] and sign in using your Email adress and Cloudbizz password. Click on 'Tools', then select 'Options' Click on 'Change your password'. You can now change your password, it must be a minimum of 8 characters long and must contain 3 of the following 4 character types: * Lower Case (eg lower case) * Upper Case (eg UPPER CASE) * Numbers (eg 1, 2, 3) * Symbols (eg @, $, !)
Start Cloudbizz via the icon on your desktop, alternatively you can open your webbrowser to connect to Cloudbizz. [http://www.cloudbizz.com/connect-to-cloudbizz] Log in using your Cloudbizz username and password. Click your username in the top right corner. Click the 'Changer de mot de passe' button Press continue Change your password, it must be a minimum of 8 characters long and must contain 3 of the following 4 character types: * Lower Case (eg lower case) * Upper Case (eg UPP...
Enter your Cloudbizz session. Click the black bar on top of the screen to open the menu. Click the 'Ctrl+Alt+Suppr' button. Click 'Change a password' Change your password, it must be a minimum of 8 characters long and must contain 3 of the following 4 character types: * Lower Case (eg lower case) * Upper Case (eg UPPER CASE) * Numbers (eg 1, 2, 3) * Symbols (eg @, $, !)
The configuration of your Cloudbizz mail in Outlook 2013 will depend on wether you have a mailbox configured already or not. NO MAILBOX CONFIGURED When opening Outlook 2013 for the first time, you will receive the window below. Click on NEXT Next, you will be asked if you want to add an account, choose YES and click NEXT Enter your Cloudbizz info for your email account and click NEXT ! Attention, the email address requested here will probably be your primary email address but this migh...
Connect to https://panel.cloudbizz.net/ [https://panel.cloudbizz.net/] with your Cloudbizz admin username and password. Click on "Users" (1) and select "New User" (2) Once the user is created, you will be redirected on this page. Click on the "Hosted Exchange"_ green arrowConect_. Insert Upn(1) _this is the Email Address_, Username(2) and your Credentials(3). _The display name will appear when an email is sent_. Don't forget to "Provison" in order to your complete the user creation. The ...
Connect to panel.cloudbizz.net On "Services" menu go to "Exchange" and select "Distribution Groups" Enter the Distribution list name and click on "New Group" You can now manage all the traditional "Distribution group" options from here:
Connect to panel.cloudbizz.com On "Services" menu go to "Exchange" and select "Contacts" Click on "New Contact" Insert the mandatory fields and click on "save" to finish.
On the cloudbizz panel go to the users menu Deploy user menu On the user SubMenu: 1.SERVICES Deploy "Hosted exchange" settings Select Advanced Options A. Distribution Group Membership Add user to a Distribution group (For distribution list creation click here [http://support.cloudbizz.com/support/index.php?/Knowledgebase/Article/View/41/0/how-to-create-a-distribution-list]) B. E-mail Forwarding Forward email to another user or contact (For contact creation click here [http://sup...
To manage your antispam go to http://antispam1.greencloud.be [http://antispam1.greencloud.be] or click the link in the antispam report you got in your mailbox. There you can log in with you email adress and your password Note: If you have never opened your antispam before you have to create a password by clicking 'wish a password' and following the steps mentionned there. To acces your blacklist and whitelist, select filtering options in the menu. Here you can manage which email adresses...
To manage your antispam go to http://antispam.netcomputer.be [http://antispam1.greencloud.be] or click the link in the antispam report you got in your mailbox. There you can log in with you email adress and your password Note: If you have never opened your antispam before you have to create a password by clicking 'wish a password' and following the steps mentionned there. To acces your blacklist and whitelist, select filtering options in the menu. Here you can manage which email adresses...
Connect on Cloudbizz panel, go to the chosen customer, change user password and connect to the session. In Outlook go to "File" and select "Options" Click on "Advanced" and choose "Export" Select "Export to a file" Click on "Outlook Data File" Select the upper level of the mailbox and tic "Include subfolders" Browse in order to choose the Company Common and name the backup as you like. Click "Finish" and the export will begin. You can also backup desktop and documents if it...
1. Click on your Cloudbizz desktop START BUTTON and select "COMPUTER" 2. Navigate to the FOLDER YOU NEED TO RESTORE 3. Rigth click on it and choose "PROPERTIES" 4. Select the "PREVIOUS VERSIONS" tab and double click on the TIME AND DATE you want. The PREVIOUS VERSION'S WINDOW will open. 5. COPY THE FOLDER/FILE to the requested location. Afterwards, you can simply CLOSE THE PREVIOUS VERSION'S WINDOW.
OFFICE 365 INSTALLATION ON LOCAL COMPUTER PREREQUISITE: Cloudbizz Federated login needs to be enabled. 1. OPEN YOUR BROWSER AND GO TO HTTPS://PORTAL.OFFICE.COM [HTTPS://PORTAL.OFFICE.COM] 2. ENTER YOUR EMAIL ADDRESS IN THE FIRST FIELD You will be redirected to another login page In this window, you need to enter your Cloudbizz login information (username and your password) Once you're successfully logged on, you will see the following: To install Office, you need to click the "Install...
1. Isabel dans Cloudbizz Branchez votre lecteur de carte dans votre ordinateur avant de démarrer votre session Cloudbizz. Ouvrez ensuite votre session Cloudbizz. Note: Si c'est la première fois que vous utilisez Isabel dans Cloudbizz continuez jusqu'a la partie 2. Ouvrez Isabel en cliquand sur l'icône Isabel. Après l'ouverture d'Isabel, insérez votre carte dans le lecteur, même si vous ne recevez pas de popup vous demandant d'insérer votre carte. Suivez les instructions à l'écran. ...
Lancer en CMD => "c:program Files (x86)Common Filesmicrosoft sharedoffice14osaui.exe" /F un prompt apparaitra pour demander d'encoder le compte pour activer la licence. Si l'utilisateur à deja trop d'activation, il faut se connecter sur portal.microsoftonline.com avec son compte Dans le menu outils (ecrou) en haut à droite, selectionner "Parametres d'Office 365" dans la bande de gauche "Etat de l'installation" et supprimer les anciens peripheriques plus utilisé.
Etape 1: Intallation du Citrix Receiver et configuration des sites de confiance. Ouvrez la page http://www.citrix.com/go/receiver.html [http://www.citrix.com/go/receiver.html] et cliquez sur télécharger Citrix Receiver pour Windows. Cochez la case et cliquez sur continuer. Installer maintenant le Citrix Receiver. Une fois le Citrix Receiver installé, ouvrez Internet explorer. Cliquez ensuite sur 'Outils' et sélectionnez 'Options Internet' Sélectionnez l'onglet Sécurité, cliquez ensu...
THE TASK MANAGER IN CLOUDBIZZ IS AVAILABLE FROM THE START MENU => ALL PROGRAMS => ACCESSORIES => TASK MANAGER. The Task Manager shows a list of programs/processes currently running. Clicking on any of the processes in the list allows you to close the application by clicking on "TERMINATE PROCESS_"_
If you use specific devices, like Wyse or HP terminal thin client, you might receive A WARNING THAT THE ROOT CERTIFICATE IS NOT TRUSTED. If that happens, SIMPLY INSTALL THE ROOT CERTIFICATE. TO DO SO, click "VIEW CERTIFICATE". Then, when the certificate displays, click "INSTALL CERTIFICATE". GO TO https://certs.godaddy.com/anonymous/repository.pki [https://certs.godaddy.com/anonymous/repository.pki] and RUN the root, intermediate and cross intermediat.crt After that you can follow the li...
If when opening Cloudbizz in Internet Explorer you get a message asking you to run a .ica file follow the instructions below. Note: Cloudbizz has to added to your list of trusted sites, for more information Select Internet Options Open the security tab. Click on 'trusted sites' Move the slider down from Medium to Medium-Low Click apply, then OK. You can now launch Cloudbizz without having to run a .ica file.